CALL CENTER MEMBER SERVICE REPRESENTATIVE
Full time, Non-exempt, Sturgis Office
Northern Hills Federal is seeking a qualified candidate for the position of Call Center Member Service Representative. A summary of this position includes, but is not limited to, the following:
Responsible for handling a variety of member service calls and assisting with member questions and problems courteously and promptly, while maintaining NHFCU’s professional reputation. Assumes responsibility for establishing and maintaining effective business relations with members, vendors, and trade professionals. Routes calls to appropriate areas as applicable. Completes and maintains related reports, records, and files. Performs miscellaneous support functions and special projects as assigned.
Education/Experience: High School graduate or equivalent. Excellent communication and public relations skills. Financial or Teller experience is beneficial.
NHFCU offers a competitive salary and excellent benefits package including: health/dental/vision/life/std/ltd insurance, paid time off, holiday pay, 401(k) retirement plan, and more.
SERVICE ASSOCIATE (TELLER)
Full-time, Non-exempt, Sturgis and Deadwood Office
Northern Hills Federal is seeking a qualified candidate for the position of Service Associate. A summary of this position includes, but is not limited to, the following:
The Service Associate is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, transfers, cashiers’ checks, money orders, and cash advances. Balances each day’s transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Service Associates with a variety of duties as required. Ensures that members are promptly and professionally served.
Education/Experience: High School graduate or equivalent. Previous teller, cashier or money handling experience preferred.
NHFCU offers a competitive salary and excellent benefits package including: health/dental/vision/life/std/ltd insurance, paid time off, holiday pay, 401(k) retirement plan, and more.
To apply for any opening, send completed Employment Application, along with any additional documents such as resume, references and salary requirements, to:
Northern Hills Federal Credit Union
Human Resources
PO Box 759
Sturgis, SD 57785
Email: hr@northernhillsfcu.org
Fax: (605) 347-3021
NHFCU is an equal opportunity employer. Prospective employees will receive consideration without regard to race, creed, color, sex, age, national origin, disability or veteran status. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.