Fraud Alerts

2/22/12 10:35 am – Sturgis Area Fraud Alert!

Northern Hills FCU has been advised of fraudulent debit card transactions stemming from an unknown source.  The activity does seem to be more prevalent in the Sturgis area.  To protect your accounts, please be very diligent in viewing your card purchases, monitoring your accounts, and immediately report any suspicious activity to the credit union.

 4/2/12 3:30 pm – VISA/Mastercard Security Breach

VISA/MasterCard was alerted indicating that a third-party processor, Global Payment Systems, had a network intrusion leading to a compromise of card data. Fraudulent activity consistent with this type of compromise has increased and it appears to be mostly card present activity, both foreign and domestic.  There are reports of fraudulent activity in the United States at popular merchants including Home Improvement Stores, Department Stores, Discount Stores, as well as Pharmacies.  Internationally, there are reports of fraudulent activity in South Korea, France, and Hong Kong.

This is a nation-wide issue with VISA/MasterCard regarding both debit and credit cards.   As a security measure, and to protect our credit union members, on Friday, March 30th, we chose to immediately block our Northern Hills FCU debit cards from any activity associated with these types of merchants.  As of this afternoon Monday, April 2nd, we have released the block on the four merchant types, but chose to leave the block in place on the three foreign countries.

We are continuing to monitor our card processor’s fraudulent activity reports and will update this site when we have more information.

We are sorry for any inconvenience this may have caused our members, and if you have any questions or concerns, please contact any of our branch offices.